
FAQ
Answers to Common Questions
What we handle, how requirements are arranged, and how to reach us — every answer based on the services Burgeon publishes.
General
About our services
Crew change services; launches for passengers and ship spares or stores; bunker quality and quantity services; supply of bunkers, lubricating oil and chemicals; fresh water supply in and outer port limits; Admiralty Cause Search services; harbour and emergency tugs; clearing, warehousing, consolidation and delivery of ship spares and stores; and medical services for ships crews.
Yes. Our general supply range covers genuine and OEM spares, provisions and bond stores, engine stores, mooring ropes, wire ropes, anchors and anchor chains, pumps and motors, and customized coveralls. We also clear, warehouse, consolidate and deliver ship spares and stores.
Yes. Fresh water supply is arranged both within port limits and at outer port limits (IPL and OPL).
Yes. We provide bunker quality and quantity services, and supply bunkers, lubricating oil and chemicals.
Yes. In-port and outer port boat arrangements are part of our port services, alongside launches for passengers and for ship spares and stores.
Yes. We cover anchor repair and renewal, electrical repair, and reefer and cold room repairs, and we fabricate pipe and steel requirements as per your sample or drawing.
Yes. Tank cleaning and sludge removal are part of our afloat ship repair services, which are carried out with the vessel afloat.
Yes. Marine electrical works are included in our afloat ship repair scope, together with motor repair and rewinding, and load testing services.
Yes. Spares are supplied as genuine and OEM items as part of our general supply range.
Yes. Floating barge and crane arrangements are part of our port services, along with ship garbage removal and disposal.
Yes. Manpower and riding crew can be arranged alongside stores and spares, and we handle crew change services and medical services for ships crews.
Rupture discs, pressure vacuum relief valves, emergency relief valves and emergency vents, flame arresters, biogas equipment and solutions, level switch and measurement solutions, bilge level switches, flow indicators and magnetic level indicators.
Yes. A 24 / 7 contact is published — Jaison Manuel, +65 9671 8757, jaison@bsgroup.com.sg — for enquiries and support outside normal hours.
Send your requirement through the enquiry form on this site, e-mail sales@bsgroup.com.sg for marine services or agency@bsgroup.com.sg for ship agency services, or call +65 8056 1200. Please include the vessel, the port or position, the dates and the scope so we can respond accurately.
By Service
Questions by service line
Ship Agency
Our ship agency scope covers crew change services, launches for passengers and ship spares or stores, in-port and outer port boat arrangements, bunker quality and quantity services, supply of bunkers, lubricating oil and chemicals, fresh water supply in and outer port limits, clearing, warehousing, consolidation and delivery of ship spares and stores, ship garbage removal and disposal, floating barge and crane arrangements, Admiralty Cause Search services, harbour and emergency tugs, and medical services for ships crews.
Yes. Both in-port and outer port boat arrangements are part of our ship agency scope.
Yes. Fresh water supply is arranged both within port limits and at outer port limits.
Yes. We provide bunker quality and quantity services alongside the supply of bunkers, lubricating oil and chemicals.
Yes. Floating barge and crane arrangements can be organised as part of our ship agency services.
Yes. We clear goods and spares, warehouse them, consolidate stores and spares, and deliver them to ships.
Yes. Medical services for ships crews and ship garbage removal and disposal are both part of our ship agency scope.
Marine Stores & Supplies
Yes. We supply provisions and bond stores, engine stores, mooring and wire ropes, anchors and anchor chains, pumps and motors, customized coveralls, and spares in genuine and OEM form.
Yes. Spares are listed in our general supply range as genuine and OEM.
Yes. Manpower and riding crew are part of our general supply offering.
Yes. Clearing, warehousing, consolidation and delivery of ship spares and stores are part of our service.
Ship Repair & Fabrication
Yes. We cover anchor repair and renewal, electrical repair, reefer and cold room repairs, and pipe and steel fabrication.
Yes. Pipe and steel requirements can be fabricated as per your sample or drawing.
Yes. Anchor and anchor chain repair and renewal is part of our fabrication and supply scope.
Afloat Ship Repair Services
Yes. Tank cleaning and sludge removal are part of our afloat ship repair services.
Yes. Marine electrical works are included, along with motor repair and rewinding.
Yes. Provision room, freezer room and air conditioning services are part of the afloat scope.
Yes. Load testing services are listed in our afloat ship repair services.
Process Sector Products
Rupture discs, pressure vacuum relief valves, emergency relief valves and emergency vents, flame arresters, biogas equipment and solutions, level switch and measurement solutions, bilge level switches, flow indicators and magnetic level indicators.
Our process sector range caters to offshore and process sector needs in terms of supply.
Marine Engineering
We provide main engine repairs, auxiliary engine and generator repairs, engine overhaul and maintenance, troubleshooting and breakdown repairs, and repair and replacement of pumps, valves and auxiliary machinery.
Yes. We provide prompt troubleshooting and breakdown repair services to identify mechanical problems and restore vessels to normal operation as quickly as possible.
Yes. We carry out both scheduled and corrective overhaul works, from routine servicing to major overhauls.
Yes. Alongside engine repairs, we maintain and repair pumps, valves, compressors, heat exchangers and other auxiliary systems.
Commodity Trading
Our trading portfolio covers steel and metal commodities, energy commodities such as coal and crude oil, minerals and industrial materials, industrial and commercial chemicals, agricultural commodities such as cashew and spices, and aviation equipment and components.
Yes. Through our network of business partners across continents, we source, procure, trade and arrange shipment for buyers across international markets.
Yes. Depending on the product and customer requirement, we facilitate bulk shipments, containerized cargo and other suitable international transportation arrangements.
Yes. Our global sourcing and international supply scope includes trade documentation support and delivery coordination alongside shipping and logistics.
24 / 7 Contact
Marine Support When You Need It.
Marine operations do not always follow a 9-to-5 schedule. Our team is available for enquiries and support.
Round-the-clock contact
Jaison Manuel
Let's Work Together
Talk to Our Marine Services Team
Telephone
+65 8056 1200E-mail
agency@bsgroup.com.sgFor Ship Agency — Sathish Kumar +65 9025 4585
sales@bsgroup.com.sgFor Ship Repairs — Stalin Ramalingam +65 8033 1679
service@bsgroup.com.sgFor Skilled Workers — Rajesh Velchamy +65 9038 2707 / Anix James +65 9353 6292
Request a Quote
One trusted partner for your marine and offshore requirements.
Send us the vessel, the port and the scope. We will come back with a quotation and a plan.


